Privacy Policy

Effective Date: 01/01/2025

Golden Service App ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and associated services. If you do not agree with the terms of this policy, please do not access the App. For questions, contact us at oussama.nafiss@gmail.com.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Name

• Email address

• Phone number

• Payment information (processed securely through third-party providers)

• Address (if required for service delivery)

1.2 Non-Personal Information

We may collect non-personal data such as:

• Device information (e.g., device type, operating system, and unique identifiers)

• Usage data (e.g., pages viewed, time spent on the App, and features accessed)

• Location data (with user consent)

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the App and its services.

• Facilitate bookings and service delivery.

• Process payments securely.

• Improve user experience through analytics.

• Communicate with you regarding updates, promotions, or support.

• Ensure compliance with applicable laws and terms.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: To facilitate services requested through the App.

• Third-Party Payment Processors: For secure payment transactions.

• Legal Authorities: If required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure. By using the App, you acknowledge and accept the risks associated with transmitting data online.

5. User Rights

You have the right to:

• Access and review your personal information.

• Update or correct inaccuracies in your information.

• Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, contact us at oussama.nafiss@gmail.com.

6. Cookies and Tracking

We may use cookies or similar technologies to:

• Enhance App functionality.

• Analyze user behavior for improvements.

• Store user preferences.

You can disable cookies through your device settings; however, this may affect the App’s functionality.

7. Third-Party Links

The App may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our App is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via email or in-app notifications. Continued use of the App constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: oussama.nafiss@gmail.com
Subject Line: Privacy Policy Inquiry

By using Golden Service App, you consent to the terms outlined in this Privacy Policy.